Privacy Policy

We consider the protection of the personal information of each User to be an important aspect of high level service. To this end, below we set out the information principles that Puppyviewer follows when we collect, use, share and otherwise manage User personal information. “Personal Information” is information that can be used to identify a specific User.

 

This Privacy Policy applies to Puppyviewer’s website and mobile application(s), and by using the website or our mobile applications you consent to the practices described in below. This Privacy Policy does not apply to any other third party website, even if it is linked to our website. For such third party websites please review the privacy policies and terms of use associated with that website.

Capitalized terms in this Privacy Policy have the same meaning as defined in our terms of use which are located here: https://www.puppyviewer.com/terms-of-use.

Collection of Personal Information

We collect Personal Information in two ways: (1) information you provide us; and (2) information we get automatically from your use of the website.

Information you provide us

When you sign up for the website or engage in certain activities on the website (ex. purchase products or services) we may request certain Personal Information from you. This information may include your name, email address, and phone number.

When you make a purchase on the website, you will be asked to provide certain billing and credit card information (“Payment Information”). We do not retain any credit card information on our servers.

Information we collect automatically

When you visit our website, we collect information about your computer, including your IP address, the type of operating system and browser you use, your computer’s location, what pages you visit on our website, and what links you click on (“Computer Information”).

Puppyviewer also collects information, in aggregate form, relating to demographics, such as your age and gender (“Demographic Information”).

How We Use Personal Information

We use information you provide us to help connect you with Service Providers (ex. scheduling appointments through a Schedule) and to complete your purchasing transaction.

Puppyviewer may also use information you provide us to send you communications about our website and about products, Services, or programs on the website that we think may interest you. We may also use it to contact you regarding customer satisfaction surveys and other questionnaires regarding your opinion of certain aspets of the website. At any time, if you wish to opt-out of receiving these communications please see the “Opt-Out Unsubscribe” section below.

Computer Information may be used to determine what Puppyviewer services are the most popular or which services or types of services interest a particular User. When you use the Platform to search for a particular service, Computer Information may be used to determine your general geographic location to identify relevant Service Providers. It may also be used to:

troubleshoot and diagnose problems with our servers;

administer our website; and

gather general demographic information, such as your internet service provider, or used by us to analyze usage behaviour on the website.

Demographic Information may be used to analyze trends regarding usage on the website.

Who Do We Share Your Information With?

General

The website is an internet community and allows certain Users (“Customers”) to purchase Services from other Users (“Service Providers”) that provide the Services. Through the website, Puppyviewer connects Customers with Service Providers in various service industries including but not limited to animal breeders, groomers, massage therapists, and other similar services, which may change from time to time. To that end, we may share Personal Information with Service Providers but only to the extent that is necessary to help the Service Provider provide Customers with the Services requested.

Your information may be shared with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support.

All third parties we share your information with are prohibited from using your Personal Information except to provide their respective services mentioned above, and they are required to maintain the confidentiality of your information.

Puppyviewer does not sell, rent or lease your personal information to third parties.

Payment Information

Payment Information will be sent to third party service providers which will process and complete the purchasing transaction.

Exception Circumstances

There are specific cases where we may need to share your Personal Information without your consent. These situations include cases in which we in good faith believe we need to disclose your information to:

comply with applicable law or co-operate with law enforcement or other legal authorities;

protect and defend the rights or property of Puppyviewer; and

protect the personal safety of Users, or the public.

In these cases we will make reasonable efforts not disclose more than is necessary and we will provide you with notice of the disclosure as soon as possible.

Information on User Pages

You can control which Users may view and post to your User Page by adjusting your security settings. However, please be aware that we cannot control what Users do with the information you allow to be viewed on your User Page or what you choose to post on another User Page. Please take care in what you post to the website.

Updating, Correcting, or Deleting Your Information

To help keep the website running smoothly it is important that your Personal Information be up to date and accurate. You can update or change your Personal Information by logging in to your account and making the changes manually.

You can contact support@puppyviewer.com directly if you wish for your information to be deleted. Some of your information may have to be kept for audit and/or archival purposes. This information will be deleted when it is not longer required.

Changes to this Policy

We may amend this Privacy Policy to reflect changes to our website. Changes to this Privacy Policy are effective immediately upon posting the updated Privacy Policy on the website and providing notice to you of such update on the home page of our website. As a result, we recommend that you visit this page periodically to review its contents.

Opt-Out and Unsubscribe

At any time, Users may opt-out of receiving any or all communications from Puppyviewer by contacting us here:

Email: support@puppyviewer.com

Phone: 1-844-323-3647 (Dogs)

Every email we send will include a link to opt-out of any future communication.

Security

Your personal information and payment information is always secure. Puppyviewer uses the industry standard Secure Sockets Layer (SSL) to provide security to your transactions and your information. Puppyviewer uses SSL to make sure that your data is always encrypted, secure and protected. Payments made within Puppyviewer website and application are done so through Stripe (Stripe is a technology company that allows both private individuals and businesses to accept payments over the Internet), which is a PCI compliant merchant system. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment.

Questions

If you have any questions about this Privacy Policy please contact support@puppyviewer.com